Shipping Policy
Delivery timelines, charges, fulfilment and shipping-related information.
Shipping Policy
CHARISTORE customer เฐเฐฟ เฐธเฐพเฐงเฑเฐฏเฐฎเฑเฐจเฐเฐค เฐตเฑเฐเฐเฐเฐพ เฐฎเฐฐเฐฟเฐฏเฑ reliable เฐเฐพ products เฐ เฐเฐฆเฐฟเฐเฐเฐกเฐพเฐจเฐฟเฐเฐฟ เฐชเฑเฐฐเฐฏเฐคเฑเฐจเฐฟเฐธเฑเฐคเฑเฐเฐฆเฐฟ.
Delivery Time
Eligible local delivery areas เฐฒเฑ เฐธเฐพเฐงเฐพเฐฐเฐฃเฐเฐเฐพ:
Product availability เฐฎเฐฐเฐฟเฐฏเฑ delivery location เฐเฐงเฐพเฐฐเฐเฐเฐพ actual delivery time เฐฎเฐพเฐฐเฐตเฐเฑเฐเฑ.
Free Delivery
Below โน500 Orders
โน500 เฐเฐเฐเฑ เฐคเฐเฑเฐเฑเฐต order value เฐเฐจเฑเฐจ ordersเฐเฑ delivery charge customer location เฐฎเฐฐเฐฟเฐฏเฑ distance เฐเฐงเฐพเฐฐเฐเฐเฐพ calculate เฐเฑเฐฏเฐฌเฐกเฑเฐคเฑเฐเฐฆเฐฟ.
Partner Inventory
เฐเฑเฐจเฑเฐจเฐฟ orders local fulfilment partner เฐฆเฑเฐตเฐพเฐฐเฐพ เฐชเฐเฐชเฐฌเฐกเฐตเฐเฑเฐเฑ. Customer order เฐเฑเฐธเฐฟเฐจ product local partner inventory เฐฒเฑ available เฐเฐพ เฐเฐเฐเฑ delivery เฐคเฑเฐตเฐฐเฐเฐพ fulfil เฐเฑเฐฏเฐกเฐพเฐจเฐฟเฐเฐฟ เฐชเฑเฐฐเฐฏเฐคเฑเฐจเฐฟเฐธเฑเฐคเฐพเฐฎเฑ.
Product local partner เฐตเฐฆเฑเฐฆ เฐ เฐเฐฆเฑเฐฌเฐพเฐเฑเฐฒเฑ เฐฒเฑเฐเฐชเฑเฐคเฑ central เฐฒเฑเฐฆเฐพ other inventory เฐจเฑเฐเฐเฐฟ fulfil เฐเฑเฐฏเฐพเฐฒเฑเฐธเฐฟ เฐฐเฐพเฐตเฐเฑเฐเฑ. เฐ เฐเฑเฐตเฐเฐเฐฟ เฐธเฐเฐฆเฐฐเฑเฐญเฐเฐฒเฑ applicable additional fulfilment เฐฒเฑเฐฆเฐพ delivery charge เฐตเฐฐเฑเฐคเฐฟเฐเฐเฐตเฐเฑเฐเฑ.
Delivery Address
Customer order place เฐเฑเฐธเฑ เฐธเฐฎเฐฏเฐเฐฒเฑ เฐธเฐฐเฑเฐจ เฐเฑเฐฐเฐฟเฐเฐฆเฐฟ เฐตเฐฟเฐตเฐฐเฐพเฐฒเฐจเฑ เฐ เฐเฐฆเฐฟเฐเฐเฐพเฐฒเฐฟ:
Incorrect เฐฒเฑเฐฆเฐพ incomplete address เฐเฐพเฐฐเฐฃเฐเฐเฐพ delivery failure เฐเฐฐเฐฟเฐเฐฟเฐคเฑ additional delivery attempt เฐฒเฑเฐฆเฐพ applicable charges เฐตเฐฐเฑเฐคเฐฟเฐเฐเฐตเฐเฑเฐเฑ.
Customer เฐ เฐเฐฆเฑเฐฌเฐพเฐเฑเฐฒเฑ เฐฒเฑเฐเฐชเฑเฐคเฑ
Delivery เฐธเฐฎเฐฏเฐเฐฒเฑ customer เฐ เฐเฐฆเฑเฐฌเฐพเฐเฑเฐฒเฑ เฐฒเฑเฐเฐชเฑเฐคเฑ delivery partner:
- Customer เฐเฐฟ call เฐเฑเฐฏเฐตเฐเฑเฐเฑ
- Delivery attempt เฐเฑเฐฏเฐตเฐเฑเฐเฑ
- เฐฎเฐฐเฑ delivery attempt schedule เฐเฑเฐฏเฐตเฐเฑเฐเฑ
Repeated failed attempts เฐคเฐฐเฑเฐตเฐพเฐค order cancel เฐฒเฑเฐฆเฐพ RTO เฐเฐพเฐตเฐเฑเฐเฑ.
Delivery Delay
Traffic, heavy rain, flooding, public events, road restrictions, technical issues, logistics problems, unexpected operational circumstances เฐฒเฑเฐฆเฐพ force majeure เฐเฐพเฐฐเฐฃเฐเฐเฐพ delivery delay เฐเฐพเฐตเฐเฑเฐเฑ.
Order Tracking
Tracking facility available เฐเฐจเฑเฐจ orders เฐเฑ customer เฐเฐฟ applicable tracking เฐฒเฑเฐฆเฐพ order status information เฐ เฐเฐฆเฐฟเฐเฐเฐฌเฐกเฑเฐคเฑเฐเฐฆเฐฟ.
Wrong Address
Order place เฐเฑเฐธเฐฟเฐจ เฐคเฐฐเฑเฐตเฐพเฐค address change เฐ เฐตเฐธเฐฐเฐฎเฑเฐคเฑ, order dispatch เฐเฐพเฐเฐฎเฑเฐเฐฆเฑ customer support เฐจเฐฟ เฐธเฐเฐชเฑเฐฐเฐฆเฐฟเฐเฐเฐพเฐฒเฐฟ.
Dispatch เฐคเฐฐเฑเฐตเฐพเฐค address modification เฐธเฐพเฐงเฑเฐฏเฐฎเฐตเฑเฐคเฑเฐเฐฆเฐจเฐฟ guarantee เฐเฐตเฑเฐตเฐฒเฑเฐฎเฑ.
Shipping Policy
CHARISTORE aims to deliver products to customers as quickly and reliably as reasonably possible.
Delivery Time
For eligible local delivery areas, generally:
Actual delivery time may vary depending on product availability and delivery location.
Free Delivery
Orders Below โน500
For orders below โน500, the applicable delivery charge is calculated based on the customer’s location and distance.
Partner Inventory
Some orders may be fulfilled through a local fulfilment partner. If the ordered product is available in the local partner’s inventory, we will try to fulfil the delivery quickly.
If the product is not available with the local partner, it may need to be fulfilled from central or other inventory. In such cases, an applicable additional fulfilment or delivery charge may apply.
Delivery Address
Customers should provide accurate:
If delivery fails because of an incorrect or incomplete address, an additional delivery attempt or applicable charges may apply.
If the Customer Is Unavailable
During delivery, the delivery partner may:
- Call the customer
- Make a delivery attempt
- Schedule another delivery attempt
After repeated failed delivery attempts, the order may be cancelled or returned to origin (RTO).
Delivery Delays
Delivery may be delayed due to traffic, heavy rain, flooding, public events, road restrictions, technical issues, logistics problems, unexpected operational circumstances or force majeure.
Order Tracking
For orders where tracking is available, applicable tracking or order status information will be provided to the customer.
Wrong Address
If an address change is required after placing an order, the customer should contact customer support before the order is dispatched.
Address modification after dispatch cannot be guaranteed.